Who this policy covers
Docknexa is an independent Bristol-based web development studio. For privacy questions, email admin@docknexa.com. The business must confirm the legal controller identity and any required contact address before launch.
Enquiry information
The enquiry form collects your name, business name, email, optional phone and budget, chosen service, project description and privacy acknowledgement. We use this information to respond to your request and discuss a possible project. Please do not send sensitive personal information.
Purpose and legal basis
Responding to a request for a quotation may involve steps at your request before entering a contract. Other correspondence may rely on legitimate interests in handling business enquiries. The business must confirm the applicable bases and document its assessment before launch. The privacy acknowledgement is not marketing consent.
Service providers and security
When configured, Cloudflare hosts the site, provides Turnstile spam protection and stores enquiry records in D1 for private administration, follow-up and project discussions. Email notifications pass through Resend and the business mailbox. Internal notes and contact history may be added when handling your request. Turnstile may process IP address and browser signals for security; the application does not create visitor profiles or store visitor IP addresses in its enquiry database. Credentials remain server-side and the administration area requires verified access.
Retention and international processing
Enquiries and follow-up notes may remain in the private D1 database, backups, business mailbox and provider systems. Before launch, the business must set and implement a retention/deletion schedule covering these systems, confirm processor agreements and review any international transfers and safeguards. No retention period has been assumed here. Authorised exports must be handled securely and retained only as necessary.
Your rights
Depending on the circumstances, you may request access, correction, erasure, restriction or portability of personal information, and object to processing. Contact us to make a request. You may also raise a concern with the UK Information Commissioner’s Office at ico.org.uk.
Marketing and analytics
Optional Cloudflare Web Analytics can provide aggregate page views, provider-defined visits and technical breakdowns when enabled after business privacy review. It is not used to identify individual visitors or attribute an enquiry to a particular person. Analytics is disabled unless configured; no advertising tools are installed and enquiries do not subscribe you to marketing. The business must confirm its privacy basis and any consent requirements before activation.
Questions? admin@docknexa.com